Frequently Asked Questions
Everything you need to know about shopping with Mohagni.
What is the standard delivery time for orders?
Domestic orders are typically delivered within 3-5 business days, while international shipping may take 7-12 business days depending on the destination and customs processing.
How do I care for my Mohagni luxury garments?
To maintain the quality of our intricate embroideries and delicate fabrics, we strictly recommend dry cleaning only for all formal and semi-formal wear.
What is your return and exchange policy?
We accept returns on unworn items with original tags within 14 days of delivery. Please note that customized or stitched orders are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs are calculated at checkout based on the weight of the parcel and the delivery location.
Can I modify or cancel my order after it has been placed?
Orders can be modified or cancelled within 24 hours of placement. Once the order has entered the processing or stitching phase, no further changes can be made.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for domestic orders within specific regions.