Returns & Exchanges
At Mohagni, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery for unworn and unwashed items.
Initiate Your Request
Contact our customer support team via email or WhatsApp with your order number and clear photos of the item you wish to return or exchange.
Quality Inspection
Once your request is acknowledged, our team will review the provided details to ensure the item meets our return criteria, including original tags and packaging.
Package and Ship
Securely pack the item in its original box and ship it back to our fulfillment center using a trackable courier service of your choice.
Processing and Refund
After receiving and inspecting the returned garment, we will process your exchange or issue a store credit/refund within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing